Returns and Refunds Policy
Effective Date: September 19, 2024
At GT Digital Distribution Inc., we are committed to providing high-quality digital music distribution services. Please review our refund and return policy carefully as it outlines the circumstances under which you may be eligible for a refund.
1. Digital Services
Since we offer digital music distribution services, all sales are final. Once services are purchased and executed, they cannot be returned or refunded. However, we will consider refund requests under the following circumstances:
- Technical issues or failures on our end that prevent service delivery.
- Unauthorized charges or fraudulent transactions.
2. Eligibility for Refunds
To be eligible for a refund, you must notify us of any issues within 30 days of the original transaction. We will investigate the issue and determine if a refund is warranted. Refunds will not be provided for failure to use or access the services.
3. How to Request a Refund
To request a refund, please contact us at [Insert Contact Information] with your transaction details, and describe the issue you experienced. Refund requests are reviewed and processed within 14 business days.
4. Non-Refundable Fees
Any fees related to third-party services, such as platform fees, payment processing fees, or distribution costs, are non-refundable.
5. Changes to this Policy
We reserve the right to modify this Returns and Refunds Policy at any time. Any changes will be reflected on this page, with the updated “Effective Date.”