Returns and Refunds Policy

Effective Date: September 19, 2024

At GT Digital Distribution Inc., we are committed to providing high-quality digital music distribution services. Please review our refund and return policy carefully as it outlines the circumstances under which you may be eligible for a refund.

1. Digital Services

Since we offer digital music distribution services, all sales are final. Once services are purchased and executed, they cannot be returned or refunded. However, we will consider refund requests under the following circumstances:

  • Technical issues or failures on our end that prevent service delivery.
  • Unauthorized charges or fraudulent transactions.

2. Eligibility for Refunds

To be eligible for a refund, you must notify us of any issues within 30 days of the original transaction. We will investigate the issue and determine if a refund is warranted. Refunds will not be provided for failure to use or access the services.

3. How to Request a Refund

To request a refund, please contact us at [Insert Contact Information] with your transaction details, and describe the issue you experienced. Refund requests are reviewed and processed within 14 business days.

4. Non-Refundable Fees

Any fees related to third-party services, such as platform fees, payment processing fees, or distribution costs, are non-refundable.

5. Changes to this Policy

We reserve the right to modify this Returns and Refunds Policy at any time. Any changes will be reflected on this page, with the updated “Effective Date.”